Rangkuman Seminar

What's the Next Quality Initiative for My Business?
One day seminar, 5 different sessions, from ISO 9001:2000, TQM, 6 Sigma and ABEF
Conducted by AOQ NSWIt was opened with this question: What are the options? The asnwer is, there are large number of options (tools) available to choose
from e.g.:

  • ISO 9001:2000
  • Malcolm Baldrige National Quality Award (MBNQA)
  • Deming Prize
  • Six Sigma
  • The Australian Business Excellence Framework (ABEF) 2004
  • Quality Control Circle (QCC)
  • Statistical Process Control (SPC)
  • etc.

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